Google Rating
5.0

IT Services

Our managed IT services are suitable for most organisations. You might be considering managed services for first time, thinking about switching provider or augmenting your existing IT department. Konnetix has the skill and experience to meet and exceed your requirements.

Managed IT Services

Cost effective and fully managed IT Services/Solutions for your business.

Read More
IT Support

Outsourced IT Department supporting your users and their devices.

Read More
Switching IT Provider

Nobody likes that conversation, but it’s easier than you think.

Read More
Professional Services and Procurement

Installations, roll-outs, pre-configuration services and more.

Read More

Managed IT Services

At Konnetix we believe in helping our clients achieve business growth through technology. Partnering with a trusted and accredited managed IT Service provider and implementing the correct IT solutions provides a seamless yet secure infrastructure, a more efficient work force, and increases staff productivity.

Through industry experience and our proactive approach, we align technologies and our IT solutions to your business goals. Providing peace of mind that you have selected the right IT partner to help drive your business forward, in a scalable and least disruptive way.

Konnetix as a business has invested heavily in differentiating ourselves from our competitors who can be seen as an IT Helpdesk Service. Since 2012 Konnetix has been a Managed IT Service Provider and trusted partner to all of our clients, working with some of the world’s leading IT hardware & software solution providers in the industry. Having over £200,000 of inhouse technical resources means we have the right expertise, personnel and remote management tools to make sure that we are always one step ahead. Our remote management tools provide us with the ability to push updates, monitor hardware resource and identify potential issues before they become a problem, as here at Konnetix we don’t like problems just happy clients.

Our professional services team specialise in all areas from best IT Practice’s, Cyber Security Policies, Disaster Recovery Strategies, Business Continuity Planning, Networking, Switching and Routing, Microsoft Server 2008-2019, Microsoft Office 365, Hosted Exchange, SharePoint, Microsoft Azure and much more!

For a no obligation meeting please get in touch to discuss your IT systems and how we could help you reduce the stresses and angst of the 21st century technology driven world.

Services included in a Managed IT Service Agreement

  • Cloud Software as Service
  • Disaster Recovery Strategies
  • Business Continuity Planning
  • Security Policies
  • Automated Backups
  • Infrastructure as a Services (IaaS)
  • Asset Management
  • Dedicated Account Management
  • IT Reviews – including Planning and Budgeting

IT Support

At Konnetix we understand that for small and medium businesses IT can come across as expenditure which is overlooked, expensive with unjustifiable costs, and a creator of problems. Whether it’s a minor or major problem which is affecting staff, their inability to work efficiently with the right tools is costing your business money.

Our in-house Service Desk has an abundance of resources and expertise to fight the 1st and 2nd line IT problems that businesses face on a daily basis.

Whether you need to get back to your task at hand, want the peace of mind that someone who can help is only a call away, or you want to make your systems are up to date, patched with the latest security releases and the highest possible security preventions are in place, our IT Support options are perfect for you.

Services included with IT Support

  • 24×7 Remote Monitoring and Management
  • Access to unlimited Service Desk support
  • Office 365 Support
  • Managed Anti-Virus/Anti-Malware
  • Application Support
  • Security Preventions
  • Device Management
  • Patch Management
  • Ticketing System

Thinking About Switching Provider?

Whether you’re on the lookout for your first IT Services Partner or you feel like you’re not receiving the best possible service from your current provider, switching is easy with Konnetix.

These conversations are never easy but you need to do what is right for your business and its goals. We take the same approach whether a client is joining us or leaving us, we have to be amicable and pleasant, requesting or providing all relevant information in a timely and efficient manner. We have put provisions in place to make this process extremely easy with little to no downtime of services during a transition.

Our Approach

  • Engage with Konnetix – Agree Support/Services Agreement
  • Request for Information sent to incumbent provider
  • Konnetix do the rest!

It really can be that simple.

Professional Services and Procurement

Konnetix offer a variety of Professional Services, from network design and consultation to implementation of network installations, server migrations, hardware upgrade roll-outs to on-boarding cloud services.

With a wealth of experience in this industry we can design and implement Solutions that are cost effective and scalable with your business as it grows. Our in-house engineers plan and project manage all aspects of these solutions, delivering on time and on budget, exceeding the expectations of our clients.

Whether you require third party advice about new technologies, extra hands for hardware roll-outs or a completely outsourced IT professional to help implement industry leading solutions for your business, we’re the right fit for you.

Services included with Professional Services (but not limited to):

  • Cloud Migrations/Adoption
  • IT Consultancy Services
  • Server Configuration
  • Imaging Services
  • Hardware Refreshes and Upgrades
  • Infrastructure / Edge Installations
  • Wi-Fi Surveys and Implementations
Procurement Services

Working with UK Distribution Channels for a wide range of products, solutions and vendors has enabled us to build up relations with the worlds leading vendors such as Microsoft, HP Inc, Lenovo, Dell, DrayTek, WatchGuard and many more. We’re able to provide new hardware at very competitive pricing as we work closely with the right distributors here in the UK, that hold millions of products in stock. For any hardware/software related enquiries please get in touch and our sales team can provide a quotation by return.