IT support that keeps your business working. Security that is actively managed.
Complete 365 brings IT support, cyber security, backups and practical advice together, with one team taking responsibility. Less time chasing IT problems. A clearer understanding of what is protected and what needs attention.
For businesses with 10–250 users that want reliable IT, stronger cyber security and predictable monthly costs.
No obligation Clear recommendations Fixed monthly pricing
Already have an IT provider? See how easy switching to Complete 365 can be
No disruption. No downtime. Fully managed.
IT services & support for Hertfordshire, Bedfordshire and London, with remote support across the whole of the UK and Europe.
IT services & support for Hertfordshire, Bedfordshire and London, with remote support across the whole of the UK and Europe.
Trusted Partners & Technology
Complete 365
Everything your business needs, delivered as one solution
One team to help your people, look after your systems and explain what needs attention. Complete 365 combines everyday IT support with ongoing protection and planning.
Practical support, backed by recognised security standards
Our approach is designed to align with CIS Controls Implementation Group 2 (IG2), a recognised set of security practices. This gives structure to how we assess gaps and prioritise improvements, and is designed to support your work towards Cyber Essentials Plus. It does not automatically certify your business.
See Konnetix's own Cyber Essentials certificationsWhy Businesses Switch to Konnetix
Most IT providers show up when things break. We build an environment where things don't break, and if they do, we've already noticed.
Most IT providers bolt security on as an afterthought. We design your entire environment with security built in from day one, so your protection never has gaps.
Most MSPs charge extra when something goes wrong. Complete 365 is a single, fixed monthly cost: IT support, security, and Microsoft 365 management, all included.
Most IT support means waiting until something breaks, then calling for help. We monitor your environment proactively and resolve issues before they reach you.
The difference
Replace the patchwork. Own the outcome.
Most businesses are running on reactive IT with bolted-on security. Complete 365 replaces all of it with one structured solution.
Without Complete 365
Reactive IT support: you call when it breaks
Bolted-on security tools that don't talk to each other
Unpredictable bills and unexpected fees for engineer visits
Multiple vendors, multiple contracts, no single owner
No visibility into your security posture
With Complete 365
Proactive, fully managed IT: problems fixed before you notice
Security built into every layer of your environment
One fixed monthly cost with no hidden extras
One solution, one team, one point of accountability
Monthly security report with your exact posture score
Trusted by businesses like yours
Real Feedback From Real Businesses
We're proud to support businesses across a range of industries.
"Konnetix consistently provide a first-class service. Their professionalism, responsiveness and technical expertise give us complete confidence in our IT infrastructure. On the rare occasion an issue arises, their team responds immediately and resolves it efficiently, minimising any disruption to the business."
"Konnetix managed our site move from start to finish with absolute professionalism. They decommissioned our on-site server and transitioned us to a cloud-based setup, all with no disruption to our day-to-day operations. Having an IT partner that could manage this so seamlessly gave us complete confidence throughout."
"As a charity, having an IT partner we can trust is essential. Konnetix provides expert support, clear advice, and rapid assistance whenever it's needed. Knowing we have access to reliable IT expertise gives us confidence that our systems are in safe hands."
Unhappy with your current IT provider? Switching is easier than you think.
We handle the entire transition for you, including the conversation with your outgoing provider. No downtime, no disruption, and no awkward handovers.
Sound familiar?
Slow response times
Hours or days waiting for someone to pick up the phone.
Unpredictable bills
Monthly costs that change with no clear explanation.
No security strategy
Nobody talking to you about growing cyber threats.
Reactive, not proactive
Your IT company only shows up when something breaks.
Over 14 years, we have helped dozens of Hertfordshire businesses make the switch painlessly. Most are up and running with Konnetix within 2 weeks.
"I've spent over 26 years helping businesses get more from technology. When I founded Konnetix, the goal was simple: provide proactive IT support that businesses could depend on. Today, we combine that same commitment with a security-first approach, delivering standardised, resilient IT environments that help our clients work smarter, stay protected and grow with confidence."
Darren Billinghurst
Founder & Managing Director, Konnetix
A more structured approach to IT
Is your IT giving you more work than it should?
Tell us what is not working for your business. We will get in touch to discuss your support, security and priorities, and arrange a free IT review if it is a suitable next step. No obligation.
Request Your Free IT Review