Managed IT Support & Cyber Security | Hitchin, Hertfordshire | Konnetix
Security-First Managed IT Services

Take control of your IT, security, and costs with Complete 365.

Secure and standardise your IT environment with a fully managed, security-first solution built on Microsoft 365, all for a clear, predictable monthly cost.

Designed for SMEs frustrated with unreliable IT, rising cyber risks, and unpredictable costs.

No obligation Clear recommendations Fixed monthly pricing

Already have an IT provider? See how easy switching to Complete 365 can be →

No disruption. No downtime. Fully managed.

Managed IT Services & Cyber Security provider based in Hertfordshire, supporting businesses across London and the UK.

5.0
Google Reviews
100+
Businesses Supported
14+
Years Experience
15 min
Fast Response Time
5.0 on Google
Trusted by 100+ businesses across Hertfordshire & North London Cyber Essentials Plus Certified

Trusted Partners & Technology

Cyber EssentialsWatchGuardDatto RMMSentinelOneEasyDMARCMicrosoft PartnerInforcer

Complete 365

Everything your business needs, delivered as one solution

Complete 365 replaces the patchwork of separate tools and vendors with one structured, security-first environment managed entirely by our team.

See Everything Included
Included

IT Support & Helpdesk

Fast, engineer-led support with a 15-minute response target. No call handlers, no ticket queues.

Included

Endpoint & Email Security

Enterprise-grade protection on every device, with email security, anti-phishing, and DMARC.

Included

Microsoft 365 Management

Fully configured, secured, and maintained — licences, policies, backups, and more.

Included

Backup & Disaster Recovery

Automated, tested backups with clear recovery objectives. Your data is always protected.

Included

24/7 Threat Monitoring

Real-time threat detection and response through our managed detection and response (MDR) platform.

Included

Monthly Security Reports

Plain-English evidence of your security posture, delivered every month as standard.

Why Businesses Switch to Konnetix

Most IT providers show up when things break. We build an environment where things don't break — and when they do, we've already noticed.

Security Built-In, Not Added Later

Most IT providers bolt security on as an afterthought. We design your entire environment with a security-first architecture from day one — so your protection never has gaps.

One Fixed Cost. No Surprises.

Most MSPs charge extra when something goes wrong. Complete 365 is a single, fixed monthly cost — IT support, security, and Microsoft 365 management, all included.

We Fix Problems Before You Notice

Most IT support means waiting until something breaks, then calling for help. We monitor your environment proactively — resolving issues before they reach you.

The difference

Replace the patchwork. Own the outcome.

Most businesses are running on reactive IT with bolted-on security. Complete 365 replaces all of it with one structured solution.

Without Complete 365

Reactive IT support — you call when it breaks

Bolted-on security tools that don't talk to each other

Unpredictable bills and surprise call-out charges

Multiple vendors, multiple contracts, no single owner

No visibility into your security posture

With Complete 365

Proactive, fully managed IT — problems fixed before you notice

Security built into every layer of your environment

One fixed monthly cost with no hidden extras

One solution, one team, one point of accountability

Monthly security report with your exact posture score

Trusted by businesses like yours

Real Feedback From Real Businesses

We're proud to support businesses across a range of industries.

"Konnetix consistently provide a first-class service. Their professionalism, responsiveness and technical expertise give us complete confidence in our IT infrastructure. On the rare occasion an issue arises, their team responds immediately and resolves it efficiently, minimising any disruption to the business."

Danny Shea
Director at Riteshield Roofing
Switch IT Provider

Unhappy with your current IT provider? Switching is easier than you think.

We handle the entire transition for you, including the conversation with your outgoing provider. No downtime, no disruption, and no awkward handovers.

Free IT review with no obligation
Fixed-price proposal before you commit
We manage the full handover process
Up and running from day one

Sound familiar?

Slow response times

Hours or days waiting for someone to pick up the phone.

Unpredictable bills

Monthly costs that change with no clear explanation.

No security strategy

Nobody talking to you about growing cyber threats.

Reactive, not proactive

Your IT company only shows up when something breaks.

Over 14 years, we have helped dozens of Hertfordshire businesses make the switch painlessly. Most are up and running with Konnetix within 2 weeks.

Darren Billinghurst, Founder & Managing Director, Konnetix

"We started Konnetix because we believed businesses deserved better than reactive IT support. Every client we work with gets a genuinely secure, standardised environment not just someone to call when things go wrong."

Darren Billinghurst

Founder & Managing Director, Konnetix

A more structured approach to IT

Microsoft 365 specialistsSecurity-first service modelStandardised across all clientsProactive monitoring and support

Ready to secure your IT infrastructure?

Book a free, no-obligation Complete 365 review with our experts. We'll assess your current environment, identify gaps, and show you exactly what a structured, security-first IT solution looks like for your business.

Book a Free Complete 365 Review