IT Support in Letchworth
delivered differently.
Konnetix provides Complete 365 — a fully managed, security-first IT service for businesses in Letchworth Garden City. Fixed monthly pricing, a responsive local team, and security built in from day one.
Already have an IT provider? Switching to Complete 365 is simple, fully managed, and disruption-free.
Based in Hitchin, we support businesses in Letchworth Garden City, Baldock, Royston, and across North Hertfordshire.
IT Support for Letchworth
Local IT support for the world's first garden city.
Letchworth Garden City has a diverse business community — from established manufacturing firms on the industrial estates to professional services, creative agencies, and independent businesses in the town centre.
We support businesses across Letchworth and the surrounding area from our Hitchin base, just a short drive away via the A505. We have worked with North Hertfordshire businesses — including those in Letchworth — for over 14 years.
Whether you are based on Jubilee Road, Works Road, the Letchworth industrial estate, or anywhere else in SG6, we can be with you quickly when on-site support is needed.
Manufacturing & industrial
Reliable IT for Letchworth's production and logistics businesses — with the uptime and security standards modern operations require.
Professional services
Legal, accountancy, HR, and consultancy firms in Letchworth trust Complete 365 for predictable, secure IT.
SMEs & growing businesses
Scalable IT that grows with your team — per-user pricing means your costs scale naturally as you hire.
How we're different
IT support is only part of what you need.
Most IT support contracts are reactive — you call when something breaks. That leaves your business exposed to security threats and unpredictable costs in between.
Complete 365 manages your entire IT environment — Microsoft 365, security, backup, email protection, and threat monitoring — for a single fixed monthly cost per user.
Learn about Complete 365Why Konnetix
IT support built for Letchworth businesses
A local North Hertfordshire MSP — not a national call centre — with engineers close by and over 14 years supporting businesses like yours.
Engineers Close By
Our Hitchin base is a short drive from Letchworth via the A505. When you need an engineer on-site at your Letchworth premises, we can be there without delay.
15-Minute Response Target
All support goes to a qualified engineer — not a call handler. Our 15-minute target applies to every support request, and critical issues get immediate priority.
Security Built In
Every Complete 365 plan includes endpoint protection, MDR threat monitoring, email security, MFA, and M365 backup — all as standard, not as extras.
Consistent Support Team
You get a named account manager and a team who know your business and your setup. No different call handler every time, no starting from scratch on every call.
The difference
Why businesses choose Complete 365
Most IT providers offer reactive support. Complete 365 is built differently — security-first, fully managed, and predictably priced.
What's included
Everything your business needs from IT support
Complete 365 covers your full IT and security stack — so you never need to piece together multiple suppliers.
All included in a single fixed monthly cost. No add-ons, no surprises.
Client Reviews
Trusted by businesses across North Hertfordshire
"Konnetix managed our site move from start to finish with absolute professionalism. They decommissioned our on-site server and transitioned us to a cloud-based setup, all with no disruption to our day-to-day operations. Having an IT partner that could manage this so seamlessly gave us complete confidence throughout."
Alex Wheeler
Director at Marshmoor
Hertfordshire
"Konnetix consistently provide a first-class service. Their professionalism, responsiveness and technical expertise give us complete confidence in our IT infrastructure."
Danny Shea
Director at Riteshield Roofing
Hitchin, Hertfordshire
Already have an IT provider?
Switching IT provider is easier than you think.
We handle the entire transition for you — including any conversations with your outgoing provider. Most businesses switch to Complete 365 with zero downtime.
See how switching worksCommon questions
IT Support Letchworth — FAQs
Also serving
IT support across Hertfordshire
As well as Letchworth, we provide Complete 365 to businesses across North Hertfordshire and beyond.
Ready for IT support that works for your Letchworth business?
Book a free Complete 365 Security Review. We'll assess your current IT, identify gaps, and show you what a structured, security-first solution looks like for your business.