IT Support Hertford | Complete 365 Managed IT | Konnetix
IT Support Hertford | Delivered through Complete 365

IT Support in Hertford delivered differently.

Konnetix provides Complete 365 — a fully managed, security-first IT service for businesses in Hertford and across Hertfordshire. Fixed monthly pricing, a responsive team, and security built in from day one.

Already have an IT provider? Switching to Complete 365 is simple, fully managed, and disruption-free.

Based in Hitchin — serving businesses in Hertford, Ware, Hoddesdon, Bishop's Stortford, and across Hertfordshire for over 14 years.

No obligationNo disruptionFixed monthly pricing

How we're different

IT support is only part of what you need.

Most IT support is reactive — you call when something breaks. That leaves your business exposed between incidents, with no guarantee that your security, backup, or Microsoft 365 is properly managed.

Complete 365 manages everything — Microsoft 365, endpoint security, email protection, backup, and threat monitoring — for a single fixed monthly cost per user.

Learn about Complete 365
Proactive IT management — not just break-fix
Cyber security included from day one
Standardised IT across every user
Microsoft 365 fully managed and backed up
One fixed monthly cost — no surprise bills
One provider, one point of contact

Why Konnetix

IT Support built for Hertford businesses

We are not a national helpdesk. We are a local Hertfordshire MSP with engineers who know your area and understand how you work.

Fast Response for Hertford Businesses

Our engineers cover Hertford and the surrounding area. When you need someone on-site, we can be there quickly — not in three days.

Local Hertfordshire Presence

Based in Hitchin, we have supported businesses across Hertfordshire for over 14 years — including county town businesses in Hertford, Ware, and Hoddesdon.

Security Built In, Not Added Later

Every Complete 365 plan includes endpoint protection, email security, MFA, and threat monitoring as standard. No bolt-ons, no surprises.

Consistent, Named Support Team

You deal with the same engineers who know your environment. No ticket queues, no holding music, no starting from scratch every call.

The difference

Why businesses choose Complete 365

Most IT providers offer reactive support. Complete 365 is built differently — security-first, fully managed, and predictably priced.

Typical IT support
Complete 365
Security included as standard
Standardised IT across all users
Fixed per-user monthly pricing
Proactive, not just reactive support
Microsoft 365 fully managed
One provider. One point of contact.

What's included

Everything your business needs from IT support

Complete 365 covers your full IT and security stack — so you never need to piece together multiple suppliers.

IT Helpdesk & Remote Support
On-Site Engineer Visits
Microsoft 365 Management & Support
Endpoint Protection & Threat Monitoring (MDR)
Email Security (DMARC + Anti-Phishing)
Multi-Factor Authentication (MFA)
Microsoft 365 Backup
Security Awareness Training
Server & Network Monitoring
Backup & Disaster Recovery
New Starter & Leaver Management
Hardware Procurement & Setup

All included in a single fixed monthly cost. No add-ons, no surprises.

14+
Years in Hertfordshire
100+
Businesses on Complete 365
15 min
Average Response Time
5.0
Google Rating

Client Reviews

Trusted by businesses across Hertfordshire

"Konnetix is definitely an IT partner we trust to support our business. They always provide fast response times, clear advice, and consistent support that removes the worry from IT."

David McIntosh

Director at McIntosh HR

Hertfordshire

"As a charity, having an IT partner we can trust is essential. Konnetix provides expert support, clear advice, and rapid assistance whenever it's needed."

Helen Watson

Stand-by-me Bereavement Support

Hertfordshire

Already have an IT provider?

Switching IT provider is easier than you think.

We handle the entire transition — including any conversations with your outgoing provider. Most businesses switch to Complete 365 with zero downtime.

See how switching works

Common questions

IT Support Hertford — FAQs

No obligation

Ready for IT support that actually protects your Hertford business?

Book a free Complete 365 Security Review. We'll assess your current IT environment, identify security gaps, and show you what a structured IT solution looks like.