Hosted TelecomsHosted telecoms or VoIP is the ideal solution for small and medium sized businesses. VoIP is the term used to describe the transmission of telephone calls over the internet as opposed to traditional PSTN or ISDN.
At Konnetix we can deliver this solution as a complete migration, or work with your existing telephone systems. With this type of integration you benefit from the flexibility and significant cost savings of VoIP with the convenience of retaining an existing switchboard and telephones.
Benefits of VoIP for businesses
Cost savingsWith low setup and ongoing costs, hosted telephony is the ideal solution for any size of business. We can also offer fixed monthly charges per extension to help you budget and effectively manage your telephony costs.
Disaster recoveryUnlike traditional phone systems, a hosted system offers protection against disasters. This type of system can be up and running in a matter of hours, with your employees working seamlessly on site or from home.
Keep your DDI/number rangesLimiting any disruption to your customers. This migration is so seamless, users are unlikely to be aware of any change.
Work remotely with sophisticated call forwardingIf you are an organisation with employees across the county working from branches or from home, VoIP enables everyone to be given extensions of a single number with the ability to route calls between themselves. This helps your organisation deliver a seamless link ensuring customers are unaware that employees aren’t located in one central office.
Technology updatesTechnology updates to the VoIP service and technology are made remotely, so as soon as a new feature becomes available you will automatically benefit.
With Konnetix managing your VoIP solution, you will benefit from greater control and call log reporting, duration, destinations etc. which is invaluable with remote workers or sales teams. Perfect for any environment where you will need to record or monitor the amount of time spent on the phone.