Who we are and what we do
Konnetix is a business IT services company combining over 50 years’ industry experience. Based in Hitchin, the team at Konnetix will partner with businesses across Hertfordshire, Essex, Bedfordshire and North London.
Working with your business to align your IT infrastructure with strategic goals, the team at Konnetix limit downtime and make your IT investment work harder.
Working with Konnetix
How we work efficiently to help your business
We place your business objectives at the core of our solutions. Our IT management teams, frontline customer service teams, account managers and installation engineers are highly-skilled technicians with great commercial awareness. So, when you need to talk about your IT, everything is explained in plain English without techno-jargon.
We build trusted long-term relationships with our customers. Finding the right solution not just for your business now, but one that migrates as it grows and expands.
Meet Our Team
The skilled bunch who make Konnetix
Managing Your IT
Konnetix are proactive, why wait?
In one word, proactive. We don’t wait for things to happen and then react. Our account managers monitor your systems to see problems before they materialise and find a resolution so they don’t impact your business, and most importantly, your customers. If there is a problem and you need our reactive service, you can contact our team 24 hours a day, 365 days a year.
FREE Health Check
We'll ensure your systems are running correctly
Take advantage of our free health check. We’ll review your current IT infrastructure, helping you to understand any current issues or problems, and provide a roadmap for the future of your IT.
Our Certified Partners
Some of the accreditations we've earned over the years
What Our Clients Say About Us
I would just like to say a big thank you to Darren and the whole of the Konnetix team for the help and understanding that I required to get my business started. I approached Konnetix after speaking to another business owner who had dealt with Konnetix for many years and had nothing but praise for their services, Darren took the time to understand my vision for the business and that the fact rapid growth would be essential so with this in mind we now have a fully scalable cloud IT.
Darren and the team at Konnetix are a fantastic support to our Practice. They are pro-active in suggesting solutions and are on hand any time to support us with our IT needs. Everyone at Konnetix has a professional, ‘can do’ attitude. We find them friendly and pleasant to deal with.
Dear Darren, Kris and the team, I Just wanted to thank you for the smooth switch over of our Server’s and the way that nothing was too much trouble for your engineers who were polite and courteous as ever but more importantly efficient and effective in getting the project delivered and completed in the time frame agreed. Thanks again
R H Logistics had the task of out sourcing our I.T infrastructure and needed to upgrade our server room and all its servers in one go due to running server 2003, we had experienced poor service from our last I.T staff. Over one weekend they had installed a whole new server room including new switches, servers, back up drives, cabinet, all new patch cables. and it all even looks great in the server room whereas normally it just looks like a whole pile of cables ours looks like a colourful array of cables all running in one direction just perfection!.
I write to say how pleased we are with the IT support we receive from Konnetix. Our calls are answered swiftly and if a problem cannot be rectified remotely one of your engineers generally attends our office that same afternoon if practicable.We have got to know the Konnetix Engineers over the past year and they are always polite and knowledgeable. They are always kind and we never feel inadequate with our lack of IT knowledge in their presence. Thank you for continuing to undertake the role of IT Support for Arena Personnel Ltd.
The improved IT communication between offices that Konnetix have provided for us has made a huge difference in our ability both to share documents and also for individuals to work in either location. The quality support and advice that we have always received from Konnetix means that we can rely upon their professionalism and be confident about the solutions which they suggest for our technological challenges as they arise. As an IT dummy it’s great to have Darren and his team only a phone call away and to know that any computer problems we are having will very soon be sorted and the status quo restored.
As the MD of McIntosh Limited I am always on international travel for my consultancy business which means I need secure access to my business applications and data, Darren and the Konnetix team understand McIntosh HR’s business IT requirements and have always provided an outstanding level of consultancy and support to myself and my staff.
I would just like to say a big thank you to Darren and the whole of the Konnetix team for the help and understanding that I required to get my business started. I approached Konnetix after speaking to another business owner who had dealt with Konnetix for many years and had nothing but praise for their services, Darren took the time to understand my vision for the business and that the fact rapid growth would be essential so with this in mind we now have a fully scalable cloud IT solution up and running from day one which means we have hit the ground running and that I can add staff quickly and efficiently who can work from the office, on the road or anywhere in the country.