IT Support Stevenage | Complete 365 Managed IT | Konnetix
IT Support Stevenage | Delivered through Complete 365

IT Support in Stevenage delivered differently.

Konnetix provides Complete 365 — a fully managed, security-first IT service for businesses in Stevenage and across Hertfordshire. Fixed monthly pricing, a responsive local team, and security built in from day one.

Already have an IT provider? Switching to Complete 365 is simple, fully managed, and disruption-free.

Based in Hitchin, we support businesses in Stevenage, Knebworth, Baldock, and across North and Central Hertfordshire.

No obligationNo disruptionFixed monthly pricing

IT Support for Stevenage

Managed IT for Stevenage's growing business community.

Stevenage is home to a thriving mix of businesses — from SMEs in the town centre to companies operating from the Gunnels Wood Road commercial corridor and the wider SG1 and SG2 areas.

We support Stevenage businesses from our Hitchin base, just a few miles away via the A602. Whether you need remote helpdesk support, a Microsoft 365 migration, or an engineer on-site at short notice, we are close enough to respond quickly.

For growing Stevenage businesses that need reliable, secure, and cost-predictable IT — without the complexity of managing it themselves — Complete 365 delivers everything in a single monthly plan.

Town centre & office businesses

Stevenage's town centre and Queensway commercial businesses trust Complete 365 for reliable, security-first IT management.

Commercial & industrial park businesses

For businesses on Gunnels Wood Road and surrounding commercial parks — predictable IT costs and enterprise-grade security.

Professional services & SMEs

Legal, financial, HR, and services businesses across Stevenage benefit from standardised, fully managed Microsoft 365 environments.

How we're different

IT support is only part of what you need.

Most IT support contracts are reactive — you call when something breaks. That leaves your business exposed to security threats and unpredictable costs in between.

Complete 365 manages your entire IT environment — Microsoft 365, security, backup, email protection, and threat monitoring — for a single fixed monthly cost per user.

Learn about Complete 365
Proactive IT management — not just break-fix
Cyber security included from day one
Standardised IT across every user
Microsoft 365 fully managed and backed up
One fixed monthly cost — no surprise bills
One provider, one point of contact

Why Konnetix

IT support built for Stevenage businesses

A local Hertfordshire MSP — not a distant call centre — with engineers close by and over 14 years supporting businesses across the region.

Close to Stevenage

Our Hitchin base is just a few miles from Stevenage via the A602. When you need an engineer on-site at your Stevenage premises, we can be there without delay.

15-Minute Response Target

All support goes to a qualified engineer — not a call handler. Our 15-minute target applies to every support request. Critical issues get immediate priority.

Security That Meets Enterprise Standards

Every Complete 365 plan includes endpoint protection, threat monitoring (MDR), email security, MFA, and M365 backup as standard — the same security posture larger organisations rely on.

A Team That Stays With You

You get a named account manager and a consistent support team who know your business and your IT environment. No starting from scratch on every call.

The difference

Why businesses choose Complete 365

Most IT providers offer reactive support. Complete 365 is built differently — security-first, fully managed, and predictably priced.

Typical IT support
Complete 365
Security included as standard
Standardised IT across all users
Fixed per-user monthly pricing
Proactive, not just reactive support
Microsoft 365 fully managed
One provider. One point of contact.

What's included

Everything your business needs from IT support

Complete 365 covers your full IT and security stack — so you never need to piece together multiple suppliers.

IT Helpdesk & Remote Support
On-Site Engineer Visits
Microsoft 365 Management & Support
Endpoint Protection & Threat Monitoring (MDR)
Email Security (DMARC + Anti-Phishing)
Multi-Factor Authentication (MFA)
Microsoft 365 Backup
Security Awareness Training
Server & Network Monitoring
Backup & Disaster Recovery
New Starter & Leaver Management
Hardware Procurement & Setup

All included in a single fixed monthly cost. No add-ons, no surprises.

Client Reviews

Trusted by businesses across Hertfordshire

"Konnetix delivered an exceptional service during our office relocation. Every system was moved seamlessly with zero downtime. They migrated our phone system to Microsoft Teams, installed a new firewall and Wi-Fi, and decommissioned our previous setup. Highly recommended."

Gareth Jones

Director at GCL

Hertfordshire

"As a charity, having an IT partner we can trust is essential. Konnetix provides expert support, clear advice, and rapid assistance whenever it's needed. Knowing we have access to reliable IT expertise gives us confidence that our systems are in safe hands."

Helen Watson

Stand-by-me Bereavement Support

Hertfordshire

Already have an IT provider?

Switching IT provider is easier than you think.

We handle the entire transition for you — including any conversations with your outgoing provider. Most businesses switch to Complete 365 with zero downtime.

See how switching works

Common questions

IT Support Stevenage — FAQs

Also serving

IT support across Hertfordshire

As well as Stevenage, we provide Complete 365 to businesses across North and Central Hertfordshire.

No obligation

Ready for IT support that works for your Stevenage business?

Book a free Complete 365 Security Review. We'll assess your current IT, identify gaps, and show you what a structured, security-first solution looks like for your business.