IT Support in Hertfordshire
delivered differently.
Konnetix provides Complete 365 — a fully managed, security-first IT service for SMEs across Hertfordshire. Fixed monthly pricing, a responsive team, and security built in from day one.
Already have an IT provider? Switching to Complete 365 is simple, fully managed, and disruption-free.
Trusted by businesses in Hitchin, Letchworth, Stevenage, St Albans, Hatfield, Hertford, Watford, and North London for over 14 years.
How we're different
IT support is only part of what you need.
Most IT support contracts fix things when they break. That's reactive — and it leaves your business exposed to security threats, downtime, and unpredictable costs between incidents.
Complete 365 is Konnetix's fully managed IT and security service. It manages your entire IT environment — including Microsoft 365, endpoint security, email protection, backup, and threat monitoring — for a single fixed monthly cost per user.
Learn about Complete 365Why Konnetix
IT support that actually supports you
We are not a national call centre. We are a Hertfordshire based IT team that genuinely knows its clients and responds when it matters.
15-Minute Response Time
When something goes wrong, we respond fast. Our helpdesk is staffed by engineers, not call handlers.
Hertfordshire Based
Our team is based in Hitchin. We know the local business community and can be on-site quickly when needed.
Security First
Every Complete 365 plan includes security monitoring, patching, and proactive threat detection as standard — not as an add-on.
A Team That Knows You
No ticket queues. No holding music. You get a named account manager and a team that knows your environment.
The difference
Why businesses choose Complete 365
Most IT providers offer reactive support. Complete 365 is built differently — security-first, fully managed, and predictably priced.
What's included
Everything your business needs from IT support
Complete 365 covers your full IT and security stack — so you never need to piece together multiple suppliers.
All included in a single fixed monthly cost. No add-ons, no surprises.
Client Reviews
What Hertfordshire businesses say
"Konnetix consistently provide a first-class service. Their professionalism, responsiveness and technical expertise give us complete confidence in our IT infrastructure."
Danny Shea
Director at Riteshield Roofing
Hitchin, Hertfordshire
"Konnetix is definitely an IT partner we trust to support our business. They always provide fast response times, clear advice, and consistent support that removes the worry from IT."
David McIntosh
Director at McIntosh HR
Hertfordshire
Already have an IT provider?
Switching IT provider is easier than you think.
We handle the entire transition for you — including any conversations with your outgoing provider. Most businesses switch to Complete 365 with zero downtime and no disruption to their team.
See how switching worksCommon questions
IT Support Hertfordshire — FAQs
Where we work
IT support across Hertfordshire
Based in Hitchin, we provide Complete 365 managed IT support to businesses across the county. Select your area to find out more.
Ready for IT support that actually protects your business?
Book a free Complete 365 Security Review. We'll assess your current IT environment, identify gaps, and show you exactly what a structured, security-first solution looks like for your business.