Secure. Simplify. Standardise
your IT with Complete 365.
Complete 365 is our fully managed IT department and cyber security platform, delivered for one fixed monthly fee per user.
We help growing UK businesses take control of their IT, reduce risk, and operate with a fully managed, security-first environment built on Microsoft 365, delivered with clear, predictable monthly pricing.
Designed for UK businesses with 10–250 users who are frustrated with unreliable IT, rising cyber risks, and unpredictable costs.
Complete 365. Your fully managed IT and security solution, delivered by a Hertfordshire based Microsoft partner for UK businesses.
Most businesses think their IT is "fine"… until it isn't.
Your systems are patched together across multiple tools
Security gaps exist in Microsoft 365 without you realising
Support is reactive instead of proactive
Costs are unpredictable and hard to justify
And when issues happen, they're expensive, disruptive… and often preventable.
IT should be simple, secure, and predictable.
At Konnetix, we don't believe in piecing together IT services.
We deliver a fully standardised, security-first platform designed to protect and support your business as it grows.
Introducing Complete 365
A fully managed, security-led IT solution built around Microsoft 365.
Complete 365 brings your entire IT environment into one structured, fully supported solution, removing complexity, reducing risk, and giving you complete visibility over your systems.
What makes Konnetix different?
Security-first approach
We design your IT around risk reduction, not just support tickets. Security is baked in, not bolted on.
Fully standardised service
A standardised, proven model, not ad-hoc setups built differently for every client. Consistency is what makes our service reliable.
Commercial clarity
You know exactly what you're paying and what you're getting. One monthly fee, no surprises.
Dedicated service ownership
A structured team managing your service delivery, not ad-hoc engineers reacting to problems.
What's included in Complete 365
Every one of these services is included as standard. No add-ons, no upsells.
Unlimited Helpdesk & Remote Support
- Fast, responsive UK-based support with clear response times
- Remote support with clear, jargon-free communication
Onsite IT Support
- Onsite engineers for fast resolutions
- Covering Hertfordshire, Bedfordshire, and surrounding areas
Automated Monitoring & Maintenance
- Continuous monitoring with automated device alerts
- Proactive fixes and regular system health checks
Security Patch Management
- Centralised OS patching
- Reduces vulnerabilities and cyber risk
- Controlled updates across all devices
- Application patching where supported
Advanced Endpoint Security
- Advanced endpoint and ransomware protection
- Behaviour-based threat detection
- Device isolation for detected threats
24/7 Security Monitoring
- Continuous threat monitoring and detection
- Real-time alerts and rapid response
- Active investigation of suspicious activity
Microsoft 365 Management & Security
- Microsoft 365 administration and user support
- Secure Microsoft 365 configuration
- Security alert monitoring and response
Microsoft 365 Data & Identity Backup
- Protect Microsoft 365 emails, files, Teams and SharePoint data
- Safeguard Microsoft Entra ID users, groups and security policies
- Rapid recovery from accidental deletion, ransomware and malicious changes
Server & Infrastructure Management
- Server management and maintenance
- Secure configuration and patching
- Performance monitoring and optimisation
- Infrastructure resilience planning
Business Continuity & Disaster Recovery
- Business continuity monitoring, alerting and testing
- Disaster recovery planning and documentation
Email & Domain Protection
- Advanced email threat protection
- Anti-spoofing with EasyDMARC protection
- Domain and credential monitoring
- Malicious link and attachment protection
Cyber Security Awareness Training
- Security awareness training
- Phishing simulations
- Dark web monitoring
- Password manager and risk reporting
Network Security & Vulnerability Management
- Network security monitoring
- Firmware updates
- Secure DNS browsing protection
- Security event monitoring
IT Consultancy & Account Management
- Dedicated account management
- Regular service reviews
- IT roadmap and compliance guidance
- Vendor and procurement support
What our clients achieve
Microsoft Secure Score
Customer's Secure Score rose from 51% to 88% within the first 2 weeks of onboarding.
Fewer day-to-day IT issues
Reduced recurring IT problems and improved system reliability across their entire environment.
Cyber Essentials ready
Delivered a fully standardised Microsoft 365 environment across all users and devices to meet Cyber Essentials compliance.
Ready to see what Complete 365 can do for your business?
Your Complete 365 Security Alignment Report
Every Complete 365 client receives a personalised Security Alignment Report: a scored, plain-English assessment of your entire security posture across 19 critical areas.
The report shows exactly where you stand: what's secured, what needs attention, and what's vulnerable. Clients fully deployed on Complete 365 achieve a perfect score, because we've already addressed every area.
New clients receive their first report as part of onboarding, showing the gap between their current state and a fully secured posture, along with the roadmap to get there.
Get Your Security Alignment ReportComplete 365
Complete 365 Security Alignment Report
Example Client
6 July 2026
Endpoint Protection
Anti-malware, EDR, and device-level threat prevention.
M365 Backup
Independent backup of Exchange, SharePoint, OneDrive, and Teams.
Disaster Recovery
Documented and tested plan to restore systems and data.
Device Monitoring & Patching
Continuous monitoring with OS and application patch management.
User & Server Support
Helpdesk and server support covering incidents and maintenance.
Multi-Factor Authentication
MFA enforced across all user accounts and admin roles.
M365 Licensing Standardisation
Consistent licensing aligned to needs with no shadow IT gaps.
Threat Monitoring (MDR)
24/7 managed detection and response with active threat hunting.
Dark Web Monitoring
Continuous scanning for leaked credentials and organisational data.
Email Security (DMARC)
DMARC, DKIM, and SPF configured to prevent spoofing and phishing.
Security Awareness Training
Regular staff training and phishing simulations.
Password Management
Enforced password manager with strong, unique credentials.
M365 Security Policy Enforcement
Documented policies actively enforced and regularly reviewed.
Supported Hardware
All hardware within vendor support lifecycle.
Supported Software
All software and OS within support lifecycle, no EOL products.
Security Appliance
Dedicated firewall or UTM device actively managed and updated.
VCIO Services
Virtual CIO engagement for strategic IT planning and governance.
vPenTest
Regular vulnerability scans and penetration testing.
Technical Alignment Manager
Dedicated resource for regular IT reviews and strategic alignment.
Confidential · Complete 365 Security Alignment Report
Moving to Complete 365 is simple.
You don't need to manage the transition. We do that for you.
Security & IT Review
We assess your current setup and identify risks, gaps, and opportunities.
Complete 365 Proposal
A clear, structured plan to standardise and secure your environment.
Onboarding & Migration
Seamless transition with minimal disruption to your business.
Ongoing Management
Proactive support, monitoring, and continuous improvement, every day.
We handle every step of the transition for you.
What our clients say
"Konnetix managed our site move from start to finish with absolute professionalism. They transitioned us to a cloud-based setup with no disruption to our day-to-day operations."
"Konnetix is definitely an IT partner we trust to support our business. They always provide fast response times, clear advice, and consistent support that removes the worry from IT."
"Konnetix delivered an exceptional service during our office relocation. Every system was moved seamlessly with zero downtime. Highly recommended."
Complete 365 for your industry
We understand the specific IT and compliance pressures facing different sectors. Explore how Complete 365 is tailored for your industry.
Complete 365 for Legal
Secure, compliant IT for law firms and legal practices — with data protection and client confidentiality built in.
Learn moreComplete 365 for Financial Services
IT and security for IFAs, accountants, and financial businesses with FCA compliance requirements.
Learn moreComplete 365 for Construction
Reliable IT for construction firms operating across multiple sites, with mobile and on-site support.
Learn moreComplete 365 for Manufacturing
Managed IT and security for manufacturing businesses — keeping production systems secure and online.
Learn moreComplete 365 for Professional Services
IT support and Microsoft 365 management for consultancies, agencies, and professional services firms.
Learn moreTake control of your IT today.
Get a clear view of your current risks, costs, and opportunities with a no-obligation Complete 365 review.