About Konnetix
We are a security-first Managed IT Service Provider (MSP) based in Hitchin, Hertfordshire, delivering enterprise-grade technology solutions with a human touch.
Partnership Driven IT and Cyber Security Services for UK Businesses
Konnetix is built on one simple idea.
Technology works best when there is a true partnership behind it.
Our name reflects that belief. Konnetix represents connection. Collaboration. A genuine working relationship between your business and ours.
For more than 14 years we have delivered managed IT support and cyber security services to businesses across Hertfordshire, London, and the Home Counties. We don't just fix computers; we secure networks, optimise workflows, and align technology with your business goals.
As a Microsoft Solutions Partner, we maintain the highest standards of technical proficiency, ensuring our clients benefit from industry-leading solutions and best practices.
Our Core Values
The principles that guide every decision we make and every interaction we have with our clients.
Security First
We treat your data with the same rigorous protection as our own. Security isn't an add-on; it's our baseline.
Total Transparency
No hidden fees, no confusing jargon, no surprise bills. Just clear communication and honest partnerships.
Proactive Excellence
We don't wait for things to break. We monitor, maintain, and optimize to keep your business running smoothly.
Human Approach
Technology is complex, but our relationship shouldn't be. We provide friendly, approachable support when you need it.
Meet the Experts
Our dedicated team of IT professionals, engineers, and strategists are here to support your business.
Darren Billinghurst
Founder & Managing Director
Rachel Middows
Finance
Gary Williams
Head of Operations
Nyckie Ford
Head of Platforms & Automation
Richard Zander
Technical Solutions Lead
Durrelle Theodule
Snr Projects Engineer
Mark Lynch
IT Support Analyst
Bailey Moriarty
IT Support Analyst
Emily Cade
Service Delivery Coordinator
Konnie
AI Support Assistant
Looking for a reliable IT partner?
Get in touch today to discuss how we can secure and streamline your business technology.
Contact Our Team